Refund policy

Returns & Refunds

We want you to feel confident ordering from Elevate Your Daily Grind. We accept return requests within 30 days of receiving your order for eligible products.

To be eligible for a return, supplements and other consumable products must be unopened, unused, and in their original sealed packaging. Products that have been opened or have had their safety seal broken cannot be returned for health and safety reasons, unless the product arrived damaged, defective, or incorrect.

To request a return, contact us at hello@elevateyourdailygrind.com before sending anything back. Please include your order number and the reason for your return. If your return is approved, we will provide instructions on how and where to send your item. Items returned without prior authorization may not be accepted.

Damaged, Defective or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or you received the wrong product, contact us as soon as possible so we can review the issue and make it right. We may ask for photographs of the product and packaging.

Non-Returnable Items

For health and safety reasons, opened or used supplements, consumable products, and products with broken safety seals cannot be returned. Gift cards and final-sale items are also non-returnable, except where required by law.

Exchanges

We do not offer direct exchanges. If your return is approved, you may place a new order for the product you would like.

Refunds

Once we receive and inspect an approved return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

Original shipping charges are non-refundable unless the return is due to an error on our part or as otherwise required by law.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, you may have the right to cancel or return your order within 14 days, subject to applicable consumer protection laws. Certain sealed goods that are not suitable for return for health or hygiene reasons may be exempt once unsealed.

Questions

For questions about returns or refunds, contact us at hello@elevateyourdailygrind.com.